Returns Policy


We aim to deliver all mainland UK standard deliveries within 10 working days of the order or earlier if possible. We aim to despatch all orders placed before 2pm Monday to Friday. If you have not received your goods after 14 days time please contact us directly by emailing us on

Delivery Options
Our delivery options are subject to availability:

Standard/Tracked Delivery £5.00 (no signature required)
Standard/Tracked Delivery £6.99 (signature required)

Personalised items are considered final at the check out stage and cannot be cancelled.

Returns Policy

Returns: If for any reason we have made a mistake with the personalisation or there is a fault with your order we will ensure that the mistake or issue will be resolved quickly and efficiently.
Please do not hesitate to contact us.

Bright Lights
5 Amphlett Way
Wychbold, Droitwich

Replacement goods are sent by standard delivery only (i.e. premium services are not available).